NON-EU DELIVERY POLICY

Free delivery on all orders over €850, a €20 shipping fee applies below this threshold. This fee covers shipping only and is non-refundable. 

Import duties and taxes are not included and may be charged on delivery. 

Delivered in 3–9 working days, depending on destination

Signature may be required on receipt.

Tracking link will be provided once shipped.

* Due to current international conflict, we are currently unable to deliver to Ukraine.

RUSSIAN FEDERATION

We are currently unable to deliver to Russia or Belarus.

INTERNATIONAL SHIPPING POLICIES

International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.

Customs policies vary widely from country to country; contact your local customs office for more information. When ordering from self-portrait you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods.

REFUSED SHIPMENTS

If you choose to refuse your shipments, you will be responsible for any duties, taxes, and/or customs charges that are incurred on the package, and the cost of returning the package to our UK address. This amount will be deducted from your merchandise refund.

OUR PACKAGING

Our packaging has been thoughtfully considered with a lighter environmental footprint in mind. 

Your order now arrives in boxes made from FSC-certified recycled materials, produced in the UK and fully recyclable. Inside, a lightweight, reusable paper bag replaces the inner box, reducing carbon impact and raw material usage while offering a practical second life beyond your order.